Gather your documents

Affordable Connectivity Program

Once you’ve determined you are eligible for Affordable Connectivity Program benefits, you will need to gather documents.

Typically, this includes:

  • Letters or documents to verify your participation in a program
  • Documents to verify your ID
    The name on your ID document must match the name on the application and the document determining your eligibility. If you already have an Internet account, it must match the name on your ID and the application.

Select the program that you participate in to see the documents you need to apply for ACP. You may need to provide additional information or documentation.

General programs

Household income is less than 200% of the federal poverty level

You need to gather items that verifies your household income.

What you need to gather

  1. Official document or letter of your income
  2. ID to verify identify

More about these items

1. A letter or official document of income for you or your dependent with:

  • First and last name
  • Annual income

Examples

  • Tax Return (state, federal or tribal)
  • Current income statement
  • Pay stub from employer
  • Social security statement of benefits
  • Veteran’s statement of benefits
  • Unemployment or worker’s compensation statement
  • Divorce decree, child support or similar document showing your income
  • A retirement/ pension statement of benefits

2. ID to verify identify(only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Lifeline

Lifeline

You do not need to gather any documents.

You already qualify and do not need to apply for the ACP benefits.

You do need to "opt-in" with an internet providers that participates in ACP. Find a provider near you.

CalFresh or SNAP (formerly known as Food Stamps)

You need to gather items that show you receive SNAP or CalFresh benefits. What you need to gather

  1. Official document or letter of your CalFresh or SNAP benefits
  2. ID to verify identify

    3. More about these items

    1. Official document or letter of your benefits that include:

    • Your name
    • Name of the program (SNAP, CalFresh)
    • Name of the government agency that gave you the document
    • The document’s expiration date, or a date showing you received the benefit within the last year

    Examples: SNAP award, approval or verification letter/ statement.

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
  • A driver license
  • Passport
  • State ID
  • US Military ID
  • Individual Taxpayer ID Number (ITIN)
  • Certificate of US Citizenship or Naturalization
  • Permanent Resident Card or Green Card
  • Birth certificate
Medi-Cal

What you need to gather

1. One of the following:
  • Last 4 digits of your Social Security number (SSN) or tribal number
  • Official document or letter of your Medi-Cal benefits
2. ID to verify identify

More about these items

1. One of the following

  • Last 4 digits of your SSN or tribal number. If you have this, you do not need other documentation.
  • Official document or letter of your Medi-Cal benefits that include:
    • Your name
    • Name of the program (Medi-Cal)
    • Name of the government agency that gave you the document
    • A date showing you participated in Medi-Cal within the last year

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

You need to gather items that show you receive these benefits.

What you need to gather

  1. Official document or letter of your benefits
  2. ID to verify identify

More about these items

1. Official document or letter of your benefits for WIC that include:

  • Your (or your dependent’s) name
  • The name of the program (WIC)
  • The name of the government agency where you got the document
  • A date showing you received WIC within the last year

Examples: Benefit award letter, approval or verification letter, statement of benefits

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Supplemental Security Income (SSI)

You need to gather items that show you receive these benefits.

What you need to gather

  1. Official document or letter of you receiving SSI
  2. ID to verify identify

More about these items

1. Official document or letter of receiving SSI that include:

  • Your (or your dependent’s) name
  • The name of the program (SSI)
  • The name of the government agency where you got the document
  • A date showing you received SSI within the last year

    • Examples: SSI award, approval, or verification letter

    2. ID to verify identify (only one is needed):

    • The last four digits of your social security number (SSN) - this is the fastest method
    • A Tribal ID Number
    • A government issued ID that includes your first name, last name, and date of birth. Examples:
      • A driver license
      • Passport
      • State ID
      • US Military ID
      • Individual Taxpayer ID Number (ITIN)
      • Certificate of US Citizenship or Naturalization
      • Permanent Resident Card or Green Card
      • Birth certificate
Federal Public Housing Assistance (FPHA)

You need to gather items that show you receive FPHA.

What you need to gather

  1. Official document or letter of your FPHA
  2. ID to verify identify

More about these items

1. Official document or letter of your FPHA that include:

  • Your name
  • The name of the program (FPHA)
  • The name of the government agency where you got the document
  • A date showing you received FPHA within the last year

Examples: Benefit award letter, approval or verification letter, statement of benefits

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Veterans Pension and Survivors Benefit

You need to gather items that show you receive these benefits.

What you need to gather

  1. Official document or letter of your benefits
  2. ID to verify identify

More about these items

1. Official document or letter of your Veteran’s pension or Survivor Benefits that include:

  • Your name
  • The name of the program (Veteran’s pension or Survivor Benefits)
  • The name of the government agency where you got the document
  • A date showing you received these benefits within the last year

Examples: Veteran’s Pension and Survivor Benefits award letter, approval or verification letter

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Free and Reduced-Price School Lunch Program or School Breakfast Program, including Community Eligibility Provision schools

You need to gather items that show you receive these benefits.

What you need to gather

  1. ID to verify identify
  2. Official document or letter of your benefits(if not providing SSN or Tribal ID for your identify)

More about these items

1. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate

2. If you didn’t provide an SSN or Tribal ID: Official document or letter of your from the school that includes:

  • Your or your dependent’s name
  • Information that shows your child or dependent is eligible for free or reduced school lunch/ breakfast

You may reach out to your school or school district to ask for this letter.

Federal Pell Grant

What you need to gather

  1. Official document or letter of your Federal Pell Grant
  2. ID to verify identify

You need to gather items that show you received a Federal Pell Grant in the current award year.

More about these items

1. Official document or letter of your Federal Pell Grant.

Documents must be from the student’s school (college or university, community college or career school) or the Department of Education. It must include:

  • Student name
  • Information showing the student was awarded the Pell grant in the current year
  • The name of the school
  • A date showing you received these benefits within the last year

Examples: Benefit award letter, approval letter, statement of benefits, benefit verification letter, school documentation

2. ID to verify identify(only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate

Tribal Programs

These programs apply if your household is located on qualifying tribal lands.

If you qualify for any of the above programs, review the content above for what you need to gather.

Household income is less than 200% of the federal poverty level

You need to gather items that verifies your household income.

What you need to gather

  1. ID to verify identify

More about this item

1. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Bureau of Indian Affairs Tribal Assistance

You need to gather items that show you received benefits.

What you need to gather

  1. Official document or letter of you receiving benefits
  2. ID to verify identify

More about these items

1. Official document or letter of receiving Bureau of Indian Affairs Tribal Assistance benefitsthat include:

  • Your (or your dependent’s) name
  • The name of the assistance program
  • The name of the government or tribal agency where you got the document
  • A date showing you received the benefit within the last year or an expiration date

Examples: Benefit award, approval, or statement of benefits letter

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Food Distribution Program on Indian Reservation

You need to gather items that show you receive Food Distribution Program on Indian Reservation (FDPIR) benefits.

What you need to gather

  1. Official document or letter of you receiving Food Distribution Program on Indian Reservation benefits
  2. ID to verify identify

More about these items

1. Official document or letter of receiving Food Distribution Program on Indian Reservation benefitsthat include:

  • Your (or your dependent’s) name
  • The name of the program (FDPIR)
  • The name of the government or tribal agency where you got the document
  • A date showing you received FDPIR assistance within the last year or an expiration date

Examples: Benefit award, approval, or statement of benefits letter

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Tribal Head Start

You need to gather items that show you or your dependent participates in Tribal Head Start.

What you need to gather

  1. Official document or letter that show you or your dependent participates in Tribal Head Start
  2. ID to verify identify

More about these items

1. Official document or letter that show you or your dependent participates in Tribal Head Start that include:

  • Your (or your dependent’s) name
  • The name of the program (Tribal Head Start)
  • The name of the government or tribal agency where you got the document
  • A date showing your dependent participated in the program within the last year

Examples: Tribal Head Start award, approval, verification letter or statement

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate
Tribal Temporary Assistance for Needy Families

You need to gather items that show you Tribal Temporary Assistance for Needy Families (TTANF) benefits.

What you need to gather

  1. Official document or letter of you receiving TTANF benefits
  2. ID to verify identify

More about these items

1. Official document or letter of TTANF benefits that include:

  • Your name
  • The name of the program (Tribal TANF)
  • The name of the government or tribal agency where you got the document
  • A date showing you received the benefit within the last year or an expiration date

Examples: Tribal TANF award, approval, verification or statement of benefits letter

2. ID to verify identify (only one is needed):

  • The last four digits of your social security number (SSN) - this is the fastest method
  • A Tribal ID Number
  • A government issued ID that includes your first name, last name, and date of birth. Examples:
    • A driver license
    • Passport
    • State ID
    • US Military ID
    • Individual Taxpayer ID Number (ITIN)
    • Certificate of US Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Birth certificate